929d3c2ec9
- Add Python script for downloading C4C attachments via OData and web scraping - Add Java wrapper for programmatic access with typed API - Add DSM upload utility for Synology NAS integration - Add CLAUDE.md documentation for future development - Add .gitignore for Python, Java, and sensitive files
508 lines
22 KiB
Java
508 lines
22 KiB
Java
import com.fasterxml.jackson.databind.JsonNode;
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import com.fasterxml.jackson.databind.ObjectMapper;
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import java.io.*;
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import java.nio.charset.StandardCharsets;
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import java.nio.file.Path;
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import java.nio.file.Paths;
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import java.util.ArrayList;
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import java.util.List;
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import java.util.concurrent.TimeUnit;
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/**
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* SAP C4C 附件下载工具 - Java 调用封装
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*
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* <p>通过 ProcessBuilder 调用 Python 脚本 sap-c4c-AttachmentFolder.py，
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* 以 --json 模式获取结构化结果。</p>
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*
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* <h3>前置条件</h3>
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* <pre>
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* pip install requests scrapling[all] playwright
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* python -m playwright install chromium
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* </pre>
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*
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* <h3>使用示例</h3>
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* <pre>{@code
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* C4CAttachmentDownloader downloader = new C4CAttachmentDownloader(
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* "/path/to/sap-c4c-AttachmentFolder.py",
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* "https://xxx.c4c.saphybriscloud.cn",
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* "admin",
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* "password"
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* );
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*
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* // 仅列出附件清单
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* C4CAttachmentDownloader.Result result = downloader.listAttachments("24588");
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*
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* // 下载全部附件到指定目录
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* C4CAttachmentDownloader.Result result = downloader.download("24588", "/tmp/ticket_24588");
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* for (C4CAttachmentDownloader.DownloadedFile f : result.getDownloadedFiles()) {
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* System.out.println(f.getSavedPath());
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* }
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*
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* // 下载附件并上传到群晖 DSM
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* downloader.setDsmConfig("http://10.0.10.235:5000", "PLM", "123456", "/Newgonow/AU-SPFJ");
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* C4CAttachmentDownloader.Result result = downloader.download("24588", "/tmp/ticket_24588");
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* for (C4CAttachmentDownloader.DsmUploadEntry u : result.getDsmUpload()) {
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* System.out.println(u.getFile() + " -> " + u.getRemotePath() + " success=" + u.isSuccess());
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* }
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* }</pre>
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*/
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// [2026-03-12 11:46:10] INFO: Fetched (200) <GET https://regentrv.my.salesforce.com/sfc/p/#2t000000cc9V/a/W2000002EZ3B/4JQvOAb263K5kCW8sIAbYT.nFMeW8z7hT9QS4h0P9Mg> (referer: https://www.google.com/)
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// [2026-03-12 11:46:24] INFO: Fetched (200) <GET https://regentrv.my.salesforce.com/sfc/p/#2t000000cc9V/a/W2000002EZ4n/ppCBH.gcnV2K.3qCA_U9ZDtZ9r_UffyJGEuteuWMFAE> (referer: https://www.google.com/)
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// [2026-03-12 11:46:40] INFO: Fetched (200) <GET https://regentrv.my.salesforce.com/sfc/p/#2t000000cc9V/a/W2000002EZ6P/mDuF2NKyP96SGjWzuxXl7eejFb84ORKtcG0bPUAqrsg> (referer: https://www.google.com/)
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// [2026-03-12 11:46:56] INFO: Fetched (200) <GET https://regentrv.my.salesforce.com/sfc/p/#2t000000cc9V/a/W2000002EWRu/v46Grw_mnbsjKrU1LlWrN7Ysh9vT5iOydQbr0nSYsxw> (referer: https://www.google.com/)
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// {
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// "ticketId": "24588",
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// "outputDir": "/tmp/att",
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// "success": true,
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// "error": null,
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// "srAttachments": [
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// {
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// "UUID": "FA163E87-49F0-1FD0-A0C8-22793B4E3F77",
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// "ObjectID": "FA163E8749F01FD0A0C822793B4E3F77",
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// "ParentObjectID": "FA163E8749F01FD0A0C822793B4EDF77",
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// "FileName": "Quotation",
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// "MimeType": "application/octet-stream",
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// "CategoryCode": "3",
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// "LinkWebURI": "https://regentrv.my.salesforce.com/sfc/p/2t000000cc9V/a/W2000002EZ3B/4JQvOAb263K5kCW8sIAbYT.nFMeW8z7hT9QS4h0P9Mg",
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// "DocumentLink": "",
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// "SizeInkB": "0.00000000000000"
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// },
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// {
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// "UUID": "FA163E87-49F0-1FD0-A0C8-22793B4E5F77",
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// "ObjectID": "FA163E8749F01FD0A0C822793B4E5F77",
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// "ParentObjectID": "FA163E8749F01FD0A0C822793B4EDF77",
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// "FileName": "Proof of Purchase",
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// "MimeType": "application/octet-stream",
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// "CategoryCode": "3",
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// "LinkWebURI": "https://regentrv.my.salesforce.com/sfc/p/2t000000cc9V/a/W2000002EZ4n/ppCBH.gcnV2K.3qCA_U9ZDtZ9r_UffyJGEuteuWMFAE",
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// "DocumentLink": "",
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// "SizeInkB": "0.00000000000000"
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// },
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// {
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// "UUID": "FA163E87-49F0-1FD0-A0C8-22793B4E7F77",
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// "ObjectID": "FA163E8749F01FD0A0C822793B4E7F77",
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// "ParentObjectID": "FA163E8749F01FD0A0C822793B4EDF77",
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// "FileName": "Chassis Number",
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// "MimeType": "application/octet-stream",
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// "CategoryCode": "3",
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// "LinkWebURI": "https://regentrv.my.salesforce.com/sfc/p/2t000000cc9V/a/W2000002EZ6P/mDuF2NKyP96SGjWzuxXl7eejFb84ORKtcG0bPUAqrsg",
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// "DocumentLink": "",
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// "SizeInkB": "0.00000000000000"
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// }
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// ],
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// "issueItems": [
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// {
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// "objectId": "FA163E8749F01FD0A0C822793B4F1F77",
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// "uuid": "FA163E87-49F0-1FD0-A0C8-228700443F77",
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// "description": "Camera not paring. tried 4 times not working",
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// "attachments": [
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// {
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// "UUID": "FA163E82-A315-1FD0-A2C0-35B6AE95B9BA",
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// "ObjectID": "FA163E82A3151FD0A2C035B6AE95B9BA",
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// "ParentObjectID": "FA163E8749F01FD0A0C8228700449F77",
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// "FileName": "IMG_4307.mp4",
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// "MimeType": "video/mp4",
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// "CategoryCode": "2",
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// "LinkWebURI": "",
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// "DocumentLink": "https://my300375.c4c.saphybriscloud.cn/sap/c4c/odata/cust/v1/custticketapi/BO_XSRIssueItemAttachmentCollection('FA163E8749F01FD0A0C8228700449F77')/BO_XSRIssueItemAttachmentFolder('FA163E82A3151FD0A2C035B6AE95B9BA')/Binary/$value",
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// "SizeInkB": "2997017.00000000000000"
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// },
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// {
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// "UUID": "FA163E87-49F0-1FD0-A0C8-22870048FF77",
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// "ObjectID": "FA163E8749F01FD0A0C822870048FF77",
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// "ParentObjectID": "FA163E8749F01FD0A0C8228700449F77",
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// "FileName": "PD Camera video.docx",
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// "MimeType": "application/octet-stream",
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// "CategoryCode": "3",
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// "LinkWebURI": "https://regentrv.my.salesforce.com/sfc/p/2t000000cc9V/a/W2000002EWRu/v46Grw_mnbsjKrU1LlWrN7Ysh9vT5iOydQbr0nSYsxw",
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// "DocumentLink": "",
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// "SizeInkB": "0.00000000000000"
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// }
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// ]
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// }
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// ],
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// "downloadedFiles": [
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// {
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// "source": "SR",
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// "c4cName": "Quotation",
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// "type": "link",
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// "linkUrl": "https://regentrv.my.salesforce.com/sfc/p/2t000000cc9V/a/W2000002EZ3B/4JQvOAb263K5kCW8sIAbYT.nFMeW8z7hT9QS4h0P9Mg",
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// "savedPath": "/tmp/att/Warranty Quoting PD.xlsx",
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// "savedName": "Warranty Quoting PD.xlsx"
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// },
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// {
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// "source": "SR",
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// "c4cName": "Proof of Purchase",
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// "type": "link",
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// "linkUrl": "https://regentrv.my.salesforce.com/sfc/p/2t000000cc9V/a/W2000002EZ4n/ppCBH.gcnV2K.3qCA_U9ZDtZ9r_UffyJGEuteuWMFAE",
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// "savedPath": "/tmp/att/PD VIN.jpg",
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// "savedName": "PD VIN.jpg"
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// },
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// {
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// "source": "SR",
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// "c4cName": "Chassis Number",
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// "type": "link",
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// "linkUrl": "https://regentrv.my.salesforce.com/sfc/p/2t000000cc9V/a/W2000002EZ6P/mDuF2NKyP96SGjWzuxXl7eejFb84ORKtcG0bPUAqrsg",
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// "savedPath": "/tmp/att/PD Chassis.jpg",
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// "savedName": "PD Chassis.jpg"
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// },
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// {
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// "source": "IssueItem-FA163E8749F0",
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// "c4cName": "PD Camera video.docx",
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// "type": "link",
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// "linkUrl": "https://regentrv.my.salesforce.com/sfc/p/2t000000cc9V/a/W2000002EWRu/v46Grw_mnbsjKrU1LlWrN7Ysh9vT5iOydQbr0nSYsxw",
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// "savedPath": "/tmp/att/PD Camera video.docx",
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// "savedName": "PD Camera video.docx"
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// },
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// {
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// "source": "IssueItem-FA163E8749F0",
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// "c4cName": "IMG_4307.mp4",
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// "type": "file",
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// "mime": "video/mp4",
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// "savedPath": "/tmp/att/IMG_4307.mp4",
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// "savedName": "IMG_4307.mp4"
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// }
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// ],
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// "srObjectId": "FA163E8749F01FD0A0C822793B4EDF77"
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// }
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public class C4CAttachmentDownloader {
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private final String pythonCmd;
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private final String scriptPath;
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private final String tenant;
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private final String username;
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private final String password;
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private final long timeoutMinutes;
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// 群晖 DSM 配置（可选）
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private String dsmUrl;
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private String dsmUser;
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private String dsmPassword;
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private String dsmPath;
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/**
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* @param scriptPath Python 脚本的绝对路径
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* @param tenant C4C 租户地址 (如 https://xxx.c4c.saphybriscloud.cn)
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* @param username C4C 用户名
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* @param password C4C 密码
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*/
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public C4CAttachmentDownloader(String scriptPath, String tenant, String username, String password) {
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this(scriptPath, tenant, username, password, "python3", 30);
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}
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/**
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* @param scriptPath Python 脚本的绝对路径
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* @param tenant C4C 租户地址
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* @param username C4C 用户名
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* @param password C4C 密码
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* @param pythonCmd Python 命令 (python3 / python)
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* @param timeoutMinutes 超时时间(分钟)
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*/
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public C4CAttachmentDownloader(String scriptPath, String tenant, String username, String password,
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String pythonCmd, long timeoutMinutes) {
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this.scriptPath = scriptPath;
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this.tenant = tenant;
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this.username = username;
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this.password = password;
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this.pythonCmd = pythonCmd;
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this.timeoutMinutes = timeoutMinutes;
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}
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/**
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* 设置群晖 DSM 上传配置（可选）。设置后，download() 会在下载完成后自动上传到 DSM。
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*
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* @param dsmUrl DSM 地址 (如 http://10.0.10.235:5000)
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* @param dsmUser DSM 用户名
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* @param dsmPassword DSM 密码
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* @param dsmPath DSM 目标路径 (如 /Newgonow/AU-SPFJ)
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*/
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public void setDsmConfig(String dsmUrl, String dsmUser, String dsmPassword, String dsmPath) {
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this.dsmUrl = dsmUrl;
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this.dsmUser = dsmUser;
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this.dsmPassword = dsmPassword;
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this.dsmPath = dsmPath;
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}
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/**
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* 仅列出附件清单，不下载
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*/
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public Result listAttachments(String ticketId) throws Exception {
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return execute(ticketId, null, true);
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}
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/**
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* 下载全部附件到默认 downloads 目录
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*/
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public Result download(String ticketId) throws Exception {
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return execute(ticketId, null, false);
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}
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/**
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* 下载全部附件到指定目录
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*/
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public Result download(String ticketId, String outputDir) throws Exception {
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return execute(ticketId, outputDir, false);
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}
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private Result execute(String ticketId, String outputDir, boolean listOnly) throws Exception {
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List<String> cmd = new ArrayList<>();
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cmd.add(pythonCmd);
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cmd.add(scriptPath);
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cmd.add("--ticket");
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cmd.add(ticketId);
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cmd.add("--json");
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if (outputDir != null && !outputDir.isEmpty()) {
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cmd.add("--output-dir");
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cmd.add(outputDir);
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}
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if (listOnly) {
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cmd.add("--list-only");
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}
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ProcessBuilder pb = new ProcessBuilder(cmd);
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// 凭证通过环境变量传递，比命令行参数更安全（不会出现在 ps 进程列表中）
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pb.environment().put("C4C_TENANT", tenant);
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pb.environment().put("C4C_USERNAME", username);
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pb.environment().put("C4C_PASSWORD", password);
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// DSM 配置通过环境变量传递
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if (dsmUrl != null && !dsmUrl.isEmpty()) {
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pb.environment().put("DSM_URL", dsmUrl);
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pb.environment().put("DSM_USERNAME", dsmUser != null ? dsmUser : "");
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pb.environment().put("DSM_PASSWORD", dsmPassword != null ? dsmPassword : "");
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pb.environment().put("DSM_PATH", dsmPath != null ? dsmPath : "");
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}
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pb.redirectErrorStream(false);
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Process process = pb.start();
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String stdout;
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String stderr;
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try (
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InputStream is = process.getInputStream();
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InputStream es = process.getErrorStream()
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) {
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stdout = new String(is.readAllBytes(), StandardCharsets.UTF_8);
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stderr = new String(es.readAllBytes(), StandardCharsets.UTF_8);
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}
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boolean finished = process.waitFor(timeoutMinutes, TimeUnit.MINUTES);
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if (!finished) {
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process.destroyForcibly();
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throw new RuntimeException("Python 脚本执行超时 (" + timeoutMinutes + " 分钟)");
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}
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int exitCode = process.exitValue();
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if (stdout.isBlank()) {
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throw new RuntimeException("Python 脚本无输出, exitCode=" + exitCode + ", stderr=" + stderr);
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}
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ObjectMapper mapper = new ObjectMapper();
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JsonNode root = mapper.readTree(stdout);
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Result result = new Result();
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result.setTicketId(root.path("ticketId").asText());
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result.setOutputDir(root.path("outputDir").asText());
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result.setSuccess(root.path("success").asBoolean());
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result.setError(root.path("error").asText(null));
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result.setSrObjectId(root.path("srObjectId").asText(null));
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// SR 附件
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for (JsonNode att : root.path("srAttachments")) {
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result.getSrAttachments().add(parseAttachment(att));
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}
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// XIssueItem 附件
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for (JsonNode item : root.path("issueItems")) {
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IssueItem ii = new IssueItem();
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ii.setObjectId(item.path("objectId").asText());
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ii.setUuid(item.path("uuid").asText());
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ii.setDescription(item.path("description").asText());
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for (JsonNode att : item.path("attachments")) {
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ii.getAttachments().add(parseAttachment(att));
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}
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result.getIssueItems().add(ii);
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}
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// 已下载文件
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for (JsonNode df : root.path("downloadedFiles")) {
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DownloadedFile f = new DownloadedFile();
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f.setSource(df.path("source").asText());
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f.setC4cName(df.path("c4cName").asText());
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f.setType(df.path("type").asText());
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f.setMime(df.path("mime").asText(null));
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f.setLinkUrl(df.path("linkUrl").asText(null));
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f.setSavedPath(df.path("savedPath").asText(null));
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f.setSavedName(df.path("savedName").asText(null));
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f.setError(df.path("error").asText(null));
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result.getDownloadedFiles().add(f);
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}
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// DSM 上传结果
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for (JsonNode du : root.path("dsmUpload")) {
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DsmUploadEntry entry = new DsmUploadEntry();
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entry.setFile(du.path("file").asText());
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entry.setRemotePath(du.path("remotePath").asText());
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entry.setSuccess(du.path("success").asBoolean(false));
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entry.setError(du.path("error").asText(null));
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result.getDsmUpload().add(entry);
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}
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return result;
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}
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private Attachment parseAttachment(JsonNode node) {
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Attachment a = new Attachment();
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a.setUuid(node.path("UUID").asText());
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a.setObjectId(node.path("ObjectID").asText());
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a.setFileName(node.path("FileName").asText());
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a.setMimeType(node.path("MimeType").asText());
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a.setCategoryCode(node.path("CategoryCode").asText());
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a.setLinkWebURI(node.path("LinkWebURI").asText(null));
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a.setDocumentLink(node.path("DocumentLink").asText(null));
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String size = node.path("SizeInkB").asText(null);
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if (size != null && !size.isEmpty()) {
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try { a.setSizeInKB(Double.parseDouble(size)); } catch (NumberFormatException ignored) {}
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}
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return a;
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}
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// ==================== 数据模型 ====================
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public static class Result {
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private String ticketId;
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private String outputDir;
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private boolean success;
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private String error;
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private String srObjectId;
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private List<Attachment> srAttachments = new ArrayList<>();
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private List<IssueItem> issueItems = new ArrayList<>();
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private List<DownloadedFile> downloadedFiles = new ArrayList<>();
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private List<DsmUploadEntry> dsmUpload = new ArrayList<>();
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public String getTicketId() { return ticketId; }
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public void setTicketId(String ticketId) { this.ticketId = ticketId; }
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public String getOutputDir() { return outputDir; }
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public void setOutputDir(String outputDir) { this.outputDir = outputDir; }
|
||
public boolean isSuccess() { return success; }
|
||
public void setSuccess(boolean success) { this.success = success; }
|
||
public String getError() { return error; }
|
||
public void setError(String error) { this.error = error; }
|
||
public String getSrObjectId() { return srObjectId; }
|
||
public void setSrObjectId(String srObjectId) { this.srObjectId = srObjectId; }
|
||
public List<Attachment> getSrAttachments() { return srAttachments; }
|
||
public void setSrAttachments(List<Attachment> srAttachments) { this.srAttachments = srAttachments; }
|
||
public List<IssueItem> getIssueItems() { return issueItems; }
|
||
public void setIssueItems(List<IssueItem> issueItems) { this.issueItems = issueItems; }
|
||
public List<DownloadedFile> getDownloadedFiles() { return downloadedFiles; }
|
||
public void setDownloadedFiles(List<DownloadedFile> downloadedFiles) { this.downloadedFiles = downloadedFiles; }
|
||
public List<DsmUploadEntry> getDsmUpload() { return dsmUpload; }
|
||
public void setDsmUpload(List<DsmUploadEntry> dsmUpload) { this.dsmUpload = dsmUpload; }
|
||
|
||
/** 获取全部附件（SR + 所有 IssueItem）的合并列表 */
|
||
public List<Attachment> getAllAttachments() {
|
||
List<Attachment> all = new ArrayList<>(srAttachments);
|
||
for (IssueItem ii : issueItems) {
|
||
all.addAll(ii.getAttachments());
|
||
}
|
||
return all;
|
||
}
|
||
}
|
||
|
||
public static class Attachment {
|
||
private String uuid;
|
||
private String objectId;
|
||
private String fileName;
|
||
private String mimeType;
|
||
private String categoryCode; // "2"=文件, "3"=链接
|
||
private String linkWebURI;
|
||
private String documentLink;
|
||
private double sizeInKB;
|
||
|
||
public boolean isFile() { return "2".equals(categoryCode); }
|
||
public boolean isLink() { return "3".equals(categoryCode); }
|
||
|
||
public String getUuid() { return uuid; }
|
||
public void setUuid(String uuid) { this.uuid = uuid; }
|
||
public String getObjectId() { return objectId; }
|
||
public void setObjectId(String objectId) { this.objectId = objectId; }
|
||
public String getFileName() { return fileName; }
|
||
public void setFileName(String fileName) { this.fileName = fileName; }
|
||
public String getMimeType() { return mimeType; }
|
||
public void setMimeType(String mimeType) { this.mimeType = mimeType; }
|
||
public String getCategoryCode() { return categoryCode; }
|
||
public void setCategoryCode(String categoryCode) { this.categoryCode = categoryCode; }
|
||
public String getLinkWebURI() { return linkWebURI; }
|
||
public void setLinkWebURI(String linkWebURI) { this.linkWebURI = linkWebURI; }
|
||
public String getDocumentLink() { return documentLink; }
|
||
public void setDocumentLink(String documentLink) { this.documentLink = documentLink; }
|
||
public double getSizeInKB() { return sizeInKB; }
|
||
public void setSizeInKB(double sizeInKB) { this.sizeInKB = sizeInKB; }
|
||
}
|
||
|
||
public static class IssueItem {
|
||
private String objectId;
|
||
private String uuid;
|
||
private String description;
|
||
private List<Attachment> attachments = new ArrayList<>();
|
||
|
||
public String getObjectId() { return objectId; }
|
||
public void setObjectId(String objectId) { this.objectId = objectId; }
|
||
public String getUuid() { return uuid; }
|
||
public void setUuid(String uuid) { this.uuid = uuid; }
|
||
public String getDescription() { return description; }
|
||
public void setDescription(String description) { this.description = description; }
|
||
public List<Attachment> getAttachments() { return attachments; }
|
||
public void setAttachments(List<Attachment> attachments) { this.attachments = attachments; }
|
||
}
|
||
|
||
public static class DownloadedFile {
|
||
private String source; // "SR" / "IssueItem-xxx"
|
||
private String c4cName; // C4C 里的附件名
|
||
private String type; // "file" / "link"
|
||
private String mime;
|
||
private String linkUrl;
|
||
private String savedPath; // 下载后的绝对路径
|
||
private String savedName; // 下载后的文件名
|
||
private String error; // 下载失败的错误信息
|
||
|
||
public boolean isOk() { return savedPath != null && error == null; }
|
||
|
||
public String getSource() { return source; }
|
||
public void setSource(String source) { this.source = source; }
|
||
public String getC4cName() { return c4cName; }
|
||
public void setC4cName(String c4cName) { this.c4cName = c4cName; }
|
||
public String getType() { return type; }
|
||
public void setType(String type) { this.type = type; }
|
||
public String getMime() { return mime; }
|
||
public void setMime(String mime) { this.mime = mime; }
|
||
public String getLinkUrl() { return linkUrl; }
|
||
public void setLinkUrl(String linkUrl) { this.linkUrl = linkUrl; }
|
||
public String getSavedPath() { return savedPath; }
|
||
public void setSavedPath(String savedPath) { this.savedPath = savedPath; }
|
||
public String getSavedName() { return savedName; }
|
||
public void setSavedName(String savedName) { this.savedName = savedName; }
|
||
public String getError() { return error; }
|
||
public void setError(String error) { this.error = error; }
|
||
}
|
||
|
||
public static class DsmUploadEntry {
|
||
private String file; // 文件名
|
||
private String remotePath; // DSM 远程路径
|
||
private boolean success;
|
||
private String error;
|
||
|
||
public boolean isSuccess() { return success; }
|
||
|
||
public String getFile() { return file; }
|
||
public void setFile(String file) { this.file = file; }
|
||
public String getRemotePath() { return remotePath; }
|
||
public void setRemotePath(String remotePath) { this.remotePath = remotePath; }
|
||
public void setSuccess(boolean success) { this.success = success; }
|
||
public String getError() { return error; }
|
||
public void setError(String error) { this.error = error; }
|
||
}
|
||
}
|